Terms of service

Last Updated: 22/05/2026

Website: Gantina.com

1. Introduction

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our site. These terms apply to all users of the site, including browsers, customers, and contributors of content. Our relationship with you is also governed by our Privacy Policy and Returns Policy.

2. Website Use

  • The content on this site is provided in good faith and kept as accurate and up to date as possible.
  • We make reasonable efforts to display accurate product information, including images and colours, but we cannot guarantee exact representation due to variations between devices and screens.
  • Any material changes to this website or these Terms will be communicated to registered customers where applicable.

3. Intellectual Property

This website and its contents — including images, layout, graphics, and design — are owned by or licensed to Gantina. Reproduction is prohibited without prior written permission. All third-party trademarks reproduced on this site are acknowledged.

4. Third-Party Links

This site may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites. Use them at your own risk.

5. User Accounts & Registration

You agree to:

  • Provide accurate and truthful personal information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorised use of your account

We reserve the right to modify registration requirements at any time, with notice provided where required by law.

6. Pricing & Payment

  • All prices are shown in GBP (£) and are inclusive of applicable UK taxes unless otherwise stated.
  • We accept various secure payment methods. Card details are encrypted during transmission.
  • If you use a non-GBP payment card, the final amount charged will depend on your card provider's exchange rate.
  • Prices may change during sales or promotions.
  • In the event of an obvious pricing error, we reserve the right to cancel the affected order and notify you promptly. You will receive a full refund if payment has already been taken.

7. Orders & Contract

  • Once you place an order, you will receive an email acknowledgement. This acknowledgement does not constitute acceptance of your order.
  • A binding contract is formed upon dispatch of your order.
  • We may cancel orders due to stock issues, payment problems, or suspected fraudulent activity. You will be notified and fully refunded in such cases.
  • We reserve the right to limit or cancel quantities per customer or per order where reasonably necessary.

8. Shipping & Delivery

Please refer to our Shipping Policy for full details. Orders typically dispatch within 1–2 business days, Monday to Friday. Delays may occur during busy periods and will be communicated where possible.

9. Returns & Refunds

We accept returns within 30 days of delivery. Returned items must be:

  • Unused and in their original condition
  • In original packaging
  • Accompanied by proof of purchase

For full details, please refer to our Return & Refund Policy. Your statutory rights under the Consumer Rights Act 2015 are not affected by this policy.

10. User Comments & Feedback

By submitting content such as reviews or suggestions, you grant us the right to use, reproduce, and publish that content for business purposes. We reserve the right to remove any content deemed inappropriate or in violation of third-party rights.

11. Limitation of Liability

To the fullest extent permitted by UK law:

  • We are not liable for indirect or consequential loss or damage arising from use of this website.
  • We are not liable for temporary unavailability of the website due to factors outside our control.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK consumer law. Your statutory rights as a UK consumer are fully preserved.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Newsletter Subscription

If you subscribe to our newsletter, we may send you promotions and updates in accordance with our Privacy Policy. You can unsubscribe at any time using the unsubscribe link in any email or by contacting us at contact@gantina.com.

Contact

Email: contact@gantina.com

Phone: +44 78 10 76 05 84

Address: 8 St George St, London W1S 2FE, UK

Business Hours: Monday – Friday: 9am – 6pm (GMT)